About Us

At Primasis.AI, we believe that insurance business should be simple, fast, and customer-focused. Founded with the mission to transform how insurers operate, we bring together deep insurance expertise and the power of artificial intelligence to solve one of the industry’s biggest challenges: complex and inefficient claim processes.

With over 40 years of combined experience in insurance operations and technology, our team has built a suite of smart solutions that cover the entire claims lifecycle, from submission, survey, and workshop coordination to settlement and salvage auctions. Every solution we design is guided by three principles: efficiency, transparency, and customer satisfaction.

Our flagship platforms, SmartClaimNet, SurveyNet, BengkelNet, and LelangNet, are helping insurers accelerate claims, cut costs, detect fraud, and deliver better experiences to policyholders. By integrating automation, data intelligence, and user-friendly design, we ensure that insurers stay competitive in a market where speed and service quality make all the difference.

We are also proud to introduce our newest AI-powered innovations: OTO-InsurAI and MED-InsurAI that built with the latest advancements in artificial intelligence.

These next-generation solutions are designed to boost accuracy, accelerate processing speed, and elevate service delivery, ensuring greater satisfaction for both customers and business partners: from workshops and vehicle parts suppliers to hospitals and clinics.

With InsurAI, you’re not just adopting technology, you’re embracing a smarter, faster, and more connected insurance ecosystem.